Printing blank pages on a Deskjet 5550 from a 2003 Terminal Server

One of my users has been having a problem with their local Deskjet 5550 whilst using terminal services on a 2003 server. They can print fine locally but when printing from the terminal server they are just getting blank pages. Here’s how I fixed it. Log off from the terminal server. Go into your printers and faxes window, and right click on the Deskjet 5550 and choose properties. Go the the advanced tab and click “new driver”. When presented with the driver selection box choose HP Deskjet 990c, and then OK through the rest of the installation. When your user logs back into terminal services they should be able to […]

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How to change an optical drive

1. Make sure that the PC is turned off and disconnected from the mains. 2. Unscrew the side panel and remove it. 3. Discharge any static by either touching the metal side of the machine casing, or use a static discharge mat. 4. Locate the optical drives positioning in the cage. 5. Remove the front fascia panel using the clips to be found at the front of the cage. 6. Disconnect the power cable and IDE/SATA connector cable from the back of the optical drive. 7. Depending on the make and model of the machine, you will need to either unscrew the drive, or unclip it (these clips are often green […]

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