Printing blank pages on a Deskjet 5550 from a 2003 Terminal Server

One of my users has been having a problem with their local Deskjet 5550 whilst using terminal services on a 2003 server. They can print fine locally but when printing from the terminal server they are just getting blank pages. Here’s how I fixed it.

Log off from the terminal server.

Go into your printers and faxes window, and right click on the Deskjet 5550 and choose properties.

Go the the advanced tab and click “new driver”.

When presented with the driver selection box choose HP Deskjet 990c, and then OK through the rest of the installation.

When your user logs back into terminal services they should be able to print ok!

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